What is a distance sales contract?
A distance sales contract is concluded through remote communication without the parties meeting in person.
Key concepts and application
Online orders should show seller identity, total price, delivery, precontract information and payment obligation. A platform and the seller may have different responsibilities. Preserve the order screen and terms.
Rights, procedure and limits
Withdrawal, delivery and nonconformity follow different rules. Cross-border sellers and digital services can add choice-of-law and enforcement issues. Check current consumer rules.
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